Retail
Slider
Retail Mobility delivers a superior Customer Experience. Enterprise mobility solutions for retail help you create unique shopper adventures.
Today’s shoppers are more informed than ever because of the research they do online before they ever walk into your store. They are visiting a brick-and-mortar establishment because they want first-hand familiarity and to learn more from a sales associate.
Customers are shopping on mobile devices even when they are in your store; retail mobility solutions are designed to enhance their customer experience, while increasing customer loyalty and employee utilization. Well-designed enterprise mobility solutions for retail expands your visibility into your customers, improves your associates’ ability to engage them in meaningful dialog and helps grow your revenue.

Mobile Devices

Providing mobile devices to your associates gives them the tools they need to provide a superior customer experience while increasing productivity. CTS offers a wide variety of options to meet the needs of all of your various job functions.

  • Sleek, lightweight Enterprise Tablets allow your sales associates to engage your customers in meaningful conversation, enhancing their loyalty.
  • In the warehouse, Rugged or Semi-Rugged Devices stand up to the vibrations of a forklift while providing your staff with actionable intelligence where they need it, increasing productivity.
  • CTS supports iOS, OSX, Android and Windows devices and offers the tools to make a mixed-OS environment work together seamlessly.
  • Peripherals & Accessories such as RFID readers, mPOS and protective cases enable you to develop retail mobility solutions that deliver optimal customer experiences.

 

Peripherals & Accessories

CTS offers the Peripherals & Accessories to make the most of your technology deployments by providing productivity benefits.

  • Charge and sync carts keep your devices ready-to-use while storing them securely.
  • Protective cases shield your devices from accidental damage.
  • Attractive kiosks can hold a device to streamline functions such as visitor sign-in.
  • RFID can help you keep track of your assets.
  • mPOS facilitates financial transactions in the field.
  • Digital offices are trending paperless, but printers that connect to mobile devices are still a necessity.
  • Vehicle mounts keep mobile devices secure in heavy equipment such as fork lifts.

Mobile Point of Service

Untether order processing from a checkstand. mPOS is a retail mobility innovation that delivers a concierge customer experience by taking the transaction to the shoppers where they make their decision to buy.

  • Provide outstanding service by keeping shoppers out of long queues with line-busting.
  • Open a pop-up store to capitalize on special events; sell candles at a Christmas bazaar or Stetsons at the rodeo.
  • Eliminate the real estate used by your checkout counters and fill it with more merchandise.

 

 

Customer Analytics and Loyalty

High-value, loyal customers with steady repeat business are the goals of every retailer. Retail mobility gives you’re the tools to make the customer experience exceptional, driving loyalty.

Build customer loyalty by offering a more personal experience through intelligent rewards programs, gift registries, and coupons. CTS makes it easy to integrate these offers into your store operations.

Digital Signage

Displays enhance the unique customer experience you provide, building loyal, repeat shoppers.

  • Bold and engaging Outdoor Displays show your style and invite customers inside your store.
  • Interior signage and video walls showcase your brands and your special promotions, helping inform your shoppers and delivering dynamic merchandising.
  • A tablet in an attractive kiosk delivers self-service capabilities such as price checks for your customers.

Mobile Connectivity

There are many reasons you will need ample WiFi bandwidth. This connects your retail mobility solutions, and since your shoppers are also mobile, can help deliver an outstanding customer experience and increase loyalty.

  • Store associates access your proprietary apps in real-time from mobile devices to assist customers.
  • A guest network enables your shoppers to continue their research and enhance their customer experience.
  • Start with a Signal Quality Assessment from CTS to understand your infrastructure requirements.
  • CTS provides WLAN networks that allow you to manage guest and company networks from a single dashboard.
  • Business stops when the network is down, and that’s never acceptable. CTS has solutions to provide you with a Failover system as well so that you are always able to complete transactions. Better uptime is better business.

Warehouse and Inventory Management

You need visibility into your supply chain across all stages so that you are managing your inventory efficiently. CTS can help you transform your distribution center to a profit center.

  • Reduce the cost of carrying inventory.
  • Increase staff productivity with mobile devices so that they always have actionable intelligence where they need it.
  • Better visibility across your supply chain.
  • Improved product traceability and order accuracy.

Mobile Security & PCI Compliance

The cost of a data breach continues to rise, averaging $148 per compromised record this year. And that doesn’t get into the publicity nightmare. Keep your enterprise mobility solutions for retail safe from the threat of a breach.

  • Maintain regulatory compliance.
  • Remotely wipe a misplaced device.
  • Multi-Factor Authentication adds layers of security protection.
  • Control who has access to systems and data.
  • Prevent password abuse and sprawl with Single Sign-On.
  • Administer imaging, applying security policies and deploying multiple devices to multiple locations efficiently.
  • Filters can help you manage which apps are available over the company network and at what time, ensuring that users are only using their data plans for business applications.
  • Use MDMaaS from CTS to get your MDM suite configured quickly and efficiently to manage your mobile devices and enforce your mobile security policies.

Surveillance & Loss Prevention

Retail uses Surveillance video to keep shoppers safe and reduce vandalism and theft.

  • Video requires a vast amount of storage and throughput capacity; CTS offers solutions that are reliable, scalable and cost-effective.
  • To make the surveillance even more valuable, allow your security team to monitor surveillance feed from multiple cameras on mobile devices from your showroom floor rather than in a back room full of monitors.

CTS Services

CTS is a solutions integrator and can work with you to create a mobility program designed for long-term success and maximum uptime.

  • Our Deployment Services include imaging, asset-tagging and kitting devices with their peripherals and accessories, for pain-free program launches with minimal burden on your Technology Department.
  • Extended Warranty and Accidental Damage Protection policies safeguard your budget from expensive repairs.
  • An authorized repair depot, CTS can get your devices working again and back in service.
  • Uptime Services feature Overnight Advanced Replacement of devices. CTS sends a replacement device profiled with your image to you while you return the damaged unit for rehab, maximizing productivity.

Resources

© 2019 Complete Tablet Solutions. All rights reserved.